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About Us

A Heritage Brand of Traditional Chinese Medicine in Singapore

 
OUR MISSION

QUALITY CHINESE MEDICINE IN EVERY HOUSEHOLD

For hundreds of years, traditional Chinese medicine (TCM) has long been perceived to be a safe, cost-effective, and practical choice across the world, mostly in Asia. But despite its strong foothold, still, households lack either access to quality medicine or proper knowledge of its preparation and consumption.

At San Teck Soon, we aspire to impart knowledge of TCM so that it can hold its place in a modern society. We believe that a pack of TCM contains unique heritage which can be echoed through generations. This is why each packet of our TCM helps to educate people on its proper use and how they can promote it across communities.

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OUR history

defined by an established culture of integrity

When San Teck Soon Medical Hall was established in 1984, our founding members was strongly dedicated to providing customers with top quality products and excellent customer service. Trust and honesty were at the core of our operations as these values allowed us to serve and grow across Singapore.

After honing a culture of integrity for decades, our presence has extended beyond the country’s shores and is now enjoyed by people from Taiwan, Hong Kong, Indonesia, China and Australia to name a few.

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Our Values

As a family business, our values represent who we are and how we treat the people that we work with and serve.

They are the foundations that will allow us to achieve our goal to make a dent in every household.

QUALITY

QUALITY

For decades, we only worked closely with our trusted suppliers. We maintained good relationship with them, and this guarantees the quality of products that we source and distribute to our market.

TRUST

TRUST

We exert the highest amount of effort in ensuring the integrity of the herbs and other products that we distribute to our customers and we hope that every household in Singapore will benefit too.

CUSTOMER SERVICE

CUSTOMER SERVICE

We strive to deliver excellent customer service by providing customers with the best knowledge we can share and value-added service we can give and move forward with the digital age.

HONESTY

HONESTY

A big part of our mission is to provide the finest selection of high-quality herbs at a justifiable price. We ensure that the price-to-quality ratio of every product is up to industry standards.